Frequently Asked Questions
How does Maya actually make phone calls?
Maya uses advanced AI technology to have natural conversations with real people. She speaks clearly, understands responses, and can handle complex requests just like a human assistant would. She's been trained on thousands of real phone interactions to ensure professional, effective communication.
Is my personal information safe with Maya?
Absolutely. Your privacy is our top priority. We use enterprise-grade encryption for all data and follow strict privacy protocols. Your information is never sold or shared, and Maya only uses it to complete the specific tasks you request.
What if Maya can't complete a task?
When Maya encounters a situation she can't handle, she'll immediately notify you and can connect you with a human specialist. You'll never be left hanging - our support team is available 24/7 to assist with complex situations.
Can Maya handle multiple family members' needs?
Yes! Maya can manage information and coordinate tasks for your entire family. She keeps track of different family members' preferences, medical information, and schedules. This is especially helpful for families caring for elderly parents or managing children's activities.
How quickly can Maya complete tasks?
Most simple tasks like scheduling appointments are completed within a few hours during business hours. Complex coordination might take longer, but Maya works efficiently and keeps you updated throughout the process. She can also schedule calls for specific times when needed.


What languages does Maya support?
Maya is fluent in multiple languages including Spanish, Chinese, Korean, Arabic, Vietnamese, French, Hindi, Telugu, Malayalam, Tamil, Bengali, Gujarati, Japanese, Italian, Portuguese, German, Turkish, Russian, Indonesian, and several more. She can communicate with healthcare providers, businesses, and services in your preferred language, making her accessible to diverse families worldwide.
What makes Maya different from other AI assistants?
Maya actually makes real phone calls to real people and gets real results. Unlike chatbots or voice assistants that only work with specific apps or services, Maya can call any business, handle complex conversations, and coordinate tasks that require human interaction. She's like having a personal assistant who works 24/7.
How does the "Join Me" feature work?
The "Join Me" feature is one of Maya's most powerful capabilities. When you request it, Maya will automatically navigate through complex Interactive Voice Response (IVR) systems - those frustrating phone menus - to reach a live agent. Once a human representative is on the line, Maya can seamlessly connect you to the call if you've instructed her to do so. During this three-way conversation, Maya takes detailed notes of everything discussed, including confirmation numbers, appointment dates, policy details, and any other important information. This ensures nothing gets lost and Maya stays updated about your situation for future calls.
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